FAQS

Q: Do I get free shipping?
A: We want to make sure you know exactly where your jewelry is at all times and so happy to offer FREE TRACKED SHIPPING ON ALL ORDERS $115+. All other orders is a flat $10 fee within Canada.

Q: How long does it take to dispatch my order once I order online?
A: Once your order is placed, it will be dispatched in 1-4 business days unless otherwise specified during peak times.

Q: How long does shipping take?
A: Our products are shipped with Canada Post and usually will take 2-6 business days within Canada . Please note, these are estimated delivery dates and we cannot guarantee delivery date once your package is with Canada Post.

Q: Do you accept returns or exchanges?
A: Due to the nature of our products we do not accept returns or exchanges. if you have any questions or concerns about your new piece please send us a note through the Contact Form

Q:How to protect the items?

A:Things to note when purchasing - Accessories are products that come in direct contact with the SKIN, so if you have allergies or have abnormal reactions in your SKIN, please be careful when purchasing and wearing them.

Due to the nature of the material, it is recommended to keep it sealed in a well-ventilated place such as a zipper bag before and after wearing.